Our Policies

SHIPPING POLICY:

We will offer free UPS Ground shipping with a $69 order of product cost or more in the continental U.S, Puerto Rico and the Virgin Islands. Free Shipping does not apply to orders shipped to any country not listed above or for order shipping to more than one place.

If it is below $69 there will be a choice of shipping methods:
1) $8.75 (UPS Ground (2-4 days) has insurance and tracking.
2) $9.50 (USPS 5-10 day) no insurance or tracking.
3) $8.60 (Let MrVitaHerbs Decide for you) (2-4 days) has tracking and insurance.
4) $4.00 UPS Mail Innovations (7-10 days) no tracking no insurance for packages under 1 pound.
5) $9.00 UPS Surepost (2-4 days) has tracking No insurance.
6) Price based on weight. UPS Expedited (2 days Guaranteed) has tracking and insurance. 

Please note we are not responsible for items stolen from point of delivery, such as mail boxes or doorsteps. The security of your mailbox or delivery point is the product purchasers responsibility. We do not require signatures for delivery. If a signature is required then it is UPS requesting it due to a high stolen package area. If you can not sign for it you may call UPS to make other arrangements. UPS phone number is 800-742-5877. you need a tracking number to make this call. 

No Returns Accepted Without a Pre-Authorization Number or past 60 days from original date of purchase. To Pre-Authorize please call 877-883-8313. Supplements that are bought with the intent to try the product and then return it if it is not liked will not be allowed. MrVitaHerbs reserves the right to determine returns on an individual case basis. Please for your protection and ours be sure of what you want before you order it. MrVitaHerbs offers a limited guarantee for damaged or defective products or allergenic reactions on a limited basis. This is limited to 30 days from date of purchase. Opened, partially used or empty bottles will not be refunded, however, there are some exceptions handled on an individual basis at MrVitaHerbs sole discretion. Product returns on items marked as MrVitaHerbs Weekly Specials or the Featured Product are not returnable.

Mr.VitaHerbs refund polices supersede all manufactures polices as you are purchasing with Mr.VitaHerbs a distributor of Nature's Sunshine Products. We do not refund shipping on returns or pay for return shipping and a restocking fee of 20% will be applied to all returns, unless the order was incorrect on our part. The refund will occur once MrVitaHerbs Has recieved a refund from NSP. This could take up to 30-45 days from the date of purchase.

Order returns must be sent to:
MrVitaHerbs Inc.
300-E Business Way Suite 200 PMB 2145
Cincinnati, Ohio 45241

Note: a RG# must be on the box or no refund will be given. To get an RG# call 877-883-8313. No Cancellations will be accepted if an order has been shipped. Placing an order constitutes acceptance of our terms and conditions. Orders are normally processed and shipped within 24 hours of ordering.

LIMITATION OF LIABILITY

Excluding any defective product, MrVitaHerbs is not liable as a publisher of information or as a reseller of any products. Anyone having damages that results from the use or inability to use the materials published on this site will not hold MrVitaHerbs liable for said damages. Supplements suggested for use and/or recommended on this site or on the phone will only be warranted by the limitations of the manufacturer of the product. The information on the site about supplements and products is given freely as information for everyone including our customers, so before using any product you should consult your health care practitioner especially if they have medical conditions existing.

This site is provided by MrVitaHerbs on an "as is" basis. Therefore there are no claims made to the representations or warranties of any kind with respect to this or its contents. Customers who purchase products will hold MrVitaHerbs harmless in any claim of product liability that are backed by the individual manufacturers and purchasers. However if MrVitaHerbs is at fault due to negligence, Mr.VitaHerbs´ total liability will not exceed the purchase price of the disputed product.

MrVitaHerbs DOES NOT diagnose a person with a specific disease and then prescribe products for that specific disease. If a customer with a specific ailment requests assistance selecting dietary supplements, we will refer him/her only to a product that may nutritionally support or aid a system or organ of his/her body. WE WILL NOT attempt to treat the disease. In addition, we will refer customers with self-diagnosed diseases to a licensed medical practitioner. WE WILL NEVER indicate to a client that he/she should discontinue the services or medications of a doctor if that person is considering natural alternative remedies. The person alone should make the decision with the advice of his/her medical practitioner.

LOW PRICE GUARANTEE

MrVitaHerbs goal is to bring you the best product in the world for the best price. Ordering from MrVitaHerbs is your best option because we give you the lowest prices on the internet that Natures Sunshine Products will allow. We also, will match any legitimate advertised price by a competitor. MrVitaHerbs weekly specials may be available at a more reduced price, so all sales are final on the weekly special products with no refunds available.

PRIVACY POLICY

Companies have complicated wording for their privacy policies. So, simply put, all information you give MrVitaHerbs while ordering WILL NOT be used for any other purpose except to fulfill your order and ship it to you. Your health is MrVitaHerbs number one concern, so any information given WILL NOT be sold, exchanged or duplicated to any other person or company. Click Here to view the fully privacy policy.

PRODUCT ORDER ERROR POLICY

If your order is incorrect or shipped short of items or quantity (except due to back order from the manufacturer) we will give you one complementary product of equal or less value than the most expensive product on that order. If this happens we will request what item you wish to receive complementary by email.

PRODUCT GUARANTEE

Natures Sunshine Products' product quality is guaranteed. This guarantee applies only to products that have not been misused, intentionally damaged, discounted or outdated. Customer Satisfaction is MrVitaHerbs goal. If for any reason a customer is not 100% satisfied with the quality of an NSP product, we will accept the unused portion of the product within 60 days of purchase for a replacement product or store credit. Shipping must be prepaid on all product returns.